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Many times, a loved one is moved into a facility when the family providing the care determines the burden is too much or when there are safety concerns. Home care allows families to focus on relationships instead of the work involved in taking care of a loved one and we can be there for safety. When taking care of a loved one becomes ‘work’, our services can put the focus back on spending time together. One of the main advantages of home care is to allow the person to age in place. This means they are able to remain independent in their own home for as long as possible. Home care is delivered in the home thus keeping families together. Keeping your loved one in their home environment is a comforting alternative to premature admission to a long-term care facility. It is also less expensive than other forms of care.

Typically home care refers to non-medical care such as companionship/homemaking services or personal care services. The services we provide help an individual to remain independent and live a full life, typically in their own home. Home healthcare refers to providing skilled nursing care, medical assistance beyond medication management and other care such as speech, physical or occupational therapy.

We provide our services where ever they are needed, in a private residence, assisted living facility or rehabilitation center. Sometimes, an individual wishes to stay at a certain level of care in a facility instead of moving to a level which provides more care. In this situation, we can provide personal assistance which allows someone to stay longer in the place of their choice. Also, we can help someone who recently moved to a facility with companionship or someone who wishes to remain more independent by providing transportation services.

ADLs or Activities of Daily Living include basic tasks of day-to-day living that many people take for granted, such as bathing, dressing, grooming, eating, mobility and toileting. Many seniors who require help with such activities are largely independent but need assistance with one or two ADLs. Our services provide assistance with all ADL’s.

We understand that sometimes an appointment may arise or a family visit may change the needs and schedule. Changes can be made with 24 hours notice for non-emergency situations and at any time for emergency situations. The schedule of services is under your control and we make certain the schedule you want is the schedule you get.

Each potential Caregiver must successfully complete a personal and professional reference check and a criminal history background check. All of our Caregivers are bonded and insured through Havenwood Caregiver Services and receive initial and ongoing training. We will also train our caregivers for specific situations when needed.

Personality and skill set matching is the primary key to a successful home care relationship. During the assessment, our Care Managers will be gathering the information necessary to make a quality staffing decision. We use an exhaustive database to keep track of our caregiver’s skills and abilities and use this tool along with our personal knowledge from our strong family like relationships with our caregivers to make great decisions about who we send out to care for your loved one.

Finding the right match for your loved one is one of the most important keys to great caregiving. If you or your loved one is not happy with the caregiver, they will be replaced. The matching process will continue until you or your loved one is comfortable. Please be aware that Havenwood does not tolerate discrimination.

All of our Caregivers are employed by Havenwood which means that we handle all the insurance, payroll taxes, withholdings, and administrative responsibilities.